tt789Privacy Policy

This page describes what we collect when you use tt789 and how we keep that data protected. We at tt789 treat your personal information—name, email, identity documents, payment details—with care and do not share it without legal requirement or your consent. Our privacy approach is straightforward: we collect only what we need to verify your account, process your payments, and comply with law.

We operate an online gaming platform available where local law permits, serving users across Indonesia and supported jurisdictions. During your time on tt789—whether you are betting on Liga 1, playing live blackjack, or using DANA to deposit—we handle your data according to this policy. We store information on secure servers, use encryption for sensitive transmissions, and allow you to access, correct, or request deletion of your personal data on request.

Read this policy carefully. If you have questions about how we handle your information, contact our support team during business hours in English.

What data we collect at tt789

When you register on tt789, we collect your email address, a password you create, your full legal name, date of birth, and residential address. We also ask for a government-issued identity document—passport, national ID card, or driver's license—to verify your identity. This Know Your Customer (KYC) process is required by anti-money-laundering law and helps us prevent fraud.

When you use payment methods like DANA, e-wallet, mobile banking, local payment, or bank transfers (online payment, e-wallet, mobile banking, local payment), we collect transaction records that show the date, amount, payment method, and outcome. We do not store your full payment card number; we keep only a reference token that lets us process future transactions securely.

We also collect usage data: which games you play, how long you play, which bets you place, and your account balance. This helps us understand platform performance and detect unusual activity that may indicate fraud or security issues. If you contact our support team, we keep records of those conversations to resolve issues and improve our service.

How we use your data

We use your personal data for several purposes. First, we need it to create and manage your account—your email confirms your identity, your ID documents verify age and residency, and your address is required by law. Second, we use payment information to process deposits and withdrawals securely and to prevent fraud. Third, we use usage data to improve platform performance, detect technical issues, and maintain fair play by spotting unusual betting patterns that may suggest collusion or abuse.

We also use your data to comply with legal and regulatory requirements. Anti-money-laundering law in Indonesia and other jurisdictions requires us to collect and verify identity documents. We may share limited information with law enforcement or financial regulators if legally required to do so.

We send you transactional emails—account confirmation, deposit receipt, withdrawal status—because these are essential to your service. We do not send marketing emails unless you opt in. During major events like Liga 1 finals or Idul Fitri holidays, we may send you notifications about available markets or live tables if you have enabled push notifications in the app.

Third-party processors and data sharing

We work with third-party service providers to deliver our platform. Our payment processors (online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank partners) receive transaction details necessary to complete deposits and withdrawals. Our hosting provider stores our servers and databases, and may be located outside Indonesia. Our email service provider handles transactional emails. None of these processors use your data for marketing; they process it only to deliver the service you requested.

We do not sell your personal data to marketing companies, data brokers, or other third parties. We do not share your information with unrelated gaming platforms or sportsbooks. The only exception is when law enforcement or a financial regulator legally requires us to disclose information—in which case we comply but do not notify you unless permitted by law.

Your data is yours. We keep it secure, use it only for legitimate platform purposes, and never sell it to third parties.

Security and encryption

We protect your data using standard encryption practices. All communication between your device and our servers uses HTTPS encryption, which scrambles data so it cannot be intercepted. Your password is hashed (converted to a one-way code) so that even our staff cannot see your original password. Sensitive information like identity documents and payment tokens is encrypted at rest on our servers.

We maintain access controls so that only authorized staff can view your personal data. We do not grant access to game developers, sportsbook vendors, or live-dealer studios. If we discover a data breach, we will notify affected users without undue delay as required by law.

Your rights on tt789

You have the right to access your personal data. Contact our support team and request a copy of all information we hold about you. We will provide it in a readable format within standard response windows during business hours.

You have the right to correct inaccurate data. If your address or name has changed, or if your identity document has expired, you can update it in the app under Account Settings or by contacting support.

You have the right to request deletion of your data, subject to legal requirements. If you close your account, we retain transaction records for the period required by law (typically seven years for anti-money-laundering compliance), but we delete personal information like your phone number and residential address once that retention period ends. We cannot delete data if it is needed to settle disputes or comply with legal requirements.

1. Request access to your data

   Email our support team and ask for a copy of all personal information we hold about you.

2. Update your information

   Correct your name, address, or identity documents directly in the app or by contacting support.

3. Request deletion of personal data

   Ask us to delete your personal information after the retention period required by law has passed.

4. Contact our support team

   Email us with privacy questions during business hours in English.

Cookies and tracking

We use cookies to remember your login session and to store your language preference. Cookies are small text files stored on your device. When you return to tt789, your browser sends them back to us, which lets us recognize you without asking for your password again.

We do not use cookies to track you across other websites. We do not share cookie data with advertisers or analytics companies. The only analytics we collect are internal platform metrics—error rates, page load times, feature usage—to improve stability and user experience.

Data retention and account closure

We retain your account information for as long as your account is active. If you close your account, we keep transaction records (deposits, withdrawals, bets) for seven years to comply with anti-money-laundering law. After seven years, we delete transaction logs. Personal information like your address, phone number, and identity document scans are deleted when you close your account, unless we are legally required to retain them.

If you request account closure, contact our support team. We will process your request and provide instructions for final withdrawal or account settlement.

Policy changes and contact

We may update this privacy policy to reflect changes in law or our practices. We will notify you of material changes by email or by displaying a notice on tt789 before the change takes effect. Continued use of tt789 after the change means you accept the updated policy.

If you have questions about this privacy policy, our data practices, or your rights, contact our support team at the email address listed in the app footer. We respond during business hours in English. Your privacy matters to us, and we take your questions seriously.